Santa’s Castle serves children 6 months through 18 years of age of active-duty Service Members from all branches of the U.S. military serving in Washington State, including the Army, Air Force, Navy, Marine Corps, Coast Guard, and active National Guard and Reserve members.

To receive assistance from Santa’s Castle, Service Members must demonstrate a financial need. Our primary focus is on Service Members in the E-5 and below pay grades. Service Members in more senior pay grades who are experiencing financial hardship may also be considered for assistance.

Referrals must be submitted by the Service Member’s Chain of Command (E-7 or above), a Chaplain, or an approved community agency such as AER, AFAS and NMCRS.

The referring official must be senior in pay grade to the Service Member being referred.
Self-referrals and referrals from a Service Member of the same pay grade are not accepted.

After the referral information has been reviewed and verified, eligible Service Members and/or their spouses will be scheduled for an appointment to visit Santa’s Castle and select toys for their children during the designated toy distribution period.

Only Service Members who meet the eligibility requirements for the Santa’s Castle program will receive an appointment date and time.

The Service Member is required to confirm his/her appointment date and time as detailed in the appointment email. 

Questions may be directed to:

Scheduling@jblmsantascastle.org. 

Due to the large number of emails Santa’s Castle receives, the Castle will prioritize appointment inquiries; other emails may experience a delay in response.